Questions you may have

Where do you deliver?

We will deliver the cabinet to your home. Some charges apply. Within 200 km from our factory, we usually deliver and install ourselves. Outside that circle, we use reliable partners. We offer to ship with installation and without. We recommend our installation for larger cabinets. At checkout, you will see various options and the costs involved. If you are in doubt, send us an email at info@pastoe.com and we will answer you shortly.

Are the products in the orphanage damaged?

Only cabinets that meet our high Pastoe standards are selected for the orphanage. They have no defects or damages unless it is specifically mentioned in the description. If required we have repaired part of the cabinet. The products were used as a display in the showroom, are prototypes, or were abandoned by customers and are seeking a second home. Some minor scratches might occur.

The cabinets can be inspected in our factory showroom in Houten (NL), make an appointment to view the product. If you are not able to visit our showroom, we can provide you with an inspection report (including pictures), signed by our control team. After acceptance of that report by you, you can purchase the cabinet and we will ship it. We offer a 2-year guarantee on all moving parts.

Please do not hesitate to contact us at info@pastoe.com, if you have any issue with our product, quality, and delivery.

Do the products need installation?

Yes, most products do. The cabinet needs to be level and the legs are adjustable to achieve this. Also, some adjustment of the doors is required. This is not complicated and we can help. We install the cabinets if possible, or we help you by phone to achieve the best result

Can I get local support?

Who is Pastoe?

We are a 106-year-old furniture company, with a long history in design furniture. We have been around for so long because we think delivering quality is the best way to stay in business. This also includes active after sales care for all our products. Even if the cabinets are 50 years old, we can help. Pastoe furniture in general increases in value over time and is a well-recognized brand in the vintage design market. Check out our website (www.pastoe.nl or www.pastoe.com) bout the many possibilities to customize our products.

 

But most of all we are an enthusiastic team of Dutchies who love their work of creating and advising on our products.

 

Any other question you can sent to info@pastoe.com